However, Betway's position on complaints is standard amongst the industry giants (few will consider cooperating on complaint management) and Betway been a significant financial supporter of our sister charity BetBlocker. Ordinarily we would not work with a group that will not discuss complaints. The Betway group of casinos has a policy of not discussing player complaints, with both this and other affiliate based player complaint services. King Neptune's Casino are part of the Betway Group.